We all purchase several appliances and equipments online now a day and it has several advantages too. But often issues arise like the purchased items might be damaged or defective and in that case we need a replacement. Here comes the most important issue that is at times, the company doesn’t take the product back through their representatives, rather we need to return it back. So before getting familiar with online shopping, one should be well aware of all the terms and conditions and return policy.
Here, we understand the value of every customers and every item you purchase. To make your shopping experience a comfortable one, we look after all the facilities too. If you are not at all satisfied with the purchased item, in that case, claims can be raised to demand a possible replacement or refund.
Replacement and Refund
The company is bound to the customers to give resolution as earliest as possible. If you have received an item which is defective or have some manufacturing defect, or it doesn’t match with the description given by the seller, then you can request for a refund or replacement. What you have to follow is to check once the policy of the seller.
In case the product is out of stock, a customer need not worry. As the replacement won’t be possible due to the unavailability of the stock, full refund will be given to the customer.
· For items like innerwear, socks, deodorants no return will be accepted.
· Returns will not be accepted for items which are edible.
· Items which customers do not need must be returned in sealed pack and undamaged.
· One must read the details about the products which are fulfilled by the seller so that the customer can avoid any unwanted hassle.
In case the product received by you is inappropriate, doesn’t match size etc, you can ask for exchange without any extra cost. The same rule will be applicable if the product is out of stock. Customer will get full refund without any hassle.